WHAT IS A COOKIE?
A cookie is a small text file placed on your device (computer, tablet, or phone) when you visit a website or use a web-based application. Cookies help websites remember information about your visit - such as your login session, preferences, or how you navigated the site. They are widely used to make websites and platforms work more efficiently and to provide useful information to the site owner. Cookies cannot access other files on your device, carry viruses, or contain executable code.
SECTION 01
WHO WE ARE
This Cookie Policy is issued by Bluemint Co Technologies Limited ("Bluemint", "we", "us", or "our"), a company incorporated in New Zealand. We operate the website at bluemintco.com and the Bluemint software platform for financial advisers.
This policy explains what cookies we use, why we use them, and how you can control them. It should be read alongside our Privacy Policy and Terms of Use.
SECTION 02
HOW WE USE COOKIES
We use cookies and similar tracking technologies (such as pixels, web beacons, and local storage) on our website and platform for the following purposes:
- To make the platform work - essential cookies keep you logged in, maintain your session, and ensure the platform functions correctly.
- To remember your preferences - functional cookies store your settings so you don't have to re-enter them each time.
- To understand how you use our site - analytics cookies help us see which pages are visited, how long users stay, and where issues occur, so we can improve the experience.
- To measure the effectiveness of our marketing - marketing cookies help us understand which campaigns drive traffic to our site.
- To keep our platform secure - some cookies help us detect suspicious activity and protect against fraud and abuse.
SECTION 03
TYPES OF COOKIES WE USE
We categorise our cookies as follows. You can control optional cookie categories through our cookie consent tool.
ESSENTIAL COOKIES
ALWAYS ACTIVEThese cookies are strictly necessary for the website and platform to function. They cannot be switched off. They are typically set in response to actions you take - such as logging in, setting your privacy preferences, or filling in forms.
| COOKIE NAME | PURPOSE | DURATION |
|---|
session_id | Maintains your login session while you use the platform | Session |
csrf_token | Protects against cross-site request forgery attacks | Session |
auth_token | Authenticates your identity after login | 30 days |
cookie_consent | Stores your cookie consent preferences | 12 months |
user_prefs | Remembers your platform settings and display preferences | 12 months |
ANALYTICS COOKIES
OPTIONALThese cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site and platform.
| COOKIE NAME | PROVIDER | PURPOSE | DURATION |
|---|
_ga | Google Analytics | Distinguishes unique users by assigning a randomly generated number | 2 years |
_ga_* | Google Analytics | Maintains session state across page requests | 2 years |
_gid | Google Analytics | Stores and updates a unique value for each page visited | 24 hours |
_gat | Google Analytics | Throttles request rate to Google Analytics | 1 minute |
FUNCTIONAL COOKIES
OPTIONALThese cookies enable enhanced functionality and personalisation, such as embedded videos, live chat tools, and support widgets.
| COOKIE NAME | PROVIDER | PURPOSE | DURATION |
|---|
intercom-id-* | Intercom | Identifies returning users for support chat continuity | 9 months |
intercom-session-* | Intercom | Maintains active support chat sessions | 7 days |
hs-messages-* | HubSpot | Stores chat session data for support continuity | Session |
MARKETING COOKIES
OPTIONALThese cookies may be set through our site by advertising and marketing partners. They may be used to build a profile of your interests and show you relevant content or adverts on other sites.
| COOKIE NAME | PROVIDER | PURPOSE | DURATION |
|---|
_fbp | Meta (Facebook) | Used to deliver, measure, and improve advertisements on Facebook | 3 months |
_gcl_au | Google Ads | Stores and tracks conversions from Google Ads campaigns | 3 months |
li_fat_id | LinkedIn | Enables LinkedIn ad tracking and conversion measurement | 30 days |
hubspotutk | HubSpot | Tracks website visitors for marketing automation | 13 months |
SECTION 04
SPECIFIC COOKIES ON OUR PLATFORM
4.1 Within the Bluemint platform (accessed after login), we use additional cookies to support platform functionality and security. These are strictly necessary and cannot be disabled without affecting your ability to use the platform.
4.2 Platform-specific cookies do not track your activity outside of the Bluemint platform and are not shared with third parties for advertising purposes.
4.3 We do not use cookies to collect or store sensitive client financial data. Client data held within the platform is stored in our secure database, not in browser cookies.
SECTION 05
THIRD-PARTY COOKIES
5.1 Some cookies on our website are set by third-party services that appear on our pages. We have limited control over these cookies and they are governed by the privacy policies of the respective providers.
5.2 Our current third-party cookie providers include:
5.3 We recommend reviewing the privacy policies of these providers if you have concerns about the data they collect.
SECTION 06
YOUR CONSENT
6.1 When you first visit our website, you will be presented with a cookie consent banner that allows you to accept all cookies, reject optional cookies, or manage your preferences by category.
COOKIE CONSENT BANNER - EXAMPLE
We use cookies to improve your experience, analyse site usage, and support our marketing. Essential cookies are always active. You can accept all cookies, manage your preferences, or reject optional cookies below.
ACCEPT ALLMANAGE PREFERENCESREJECT OPTIONAL
6.2 You can update your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
6.3 Essential cookies do not require your consent as they are strictly necessary for the platform to function. All other cookie categories require your prior consent before being set.
6.4 Your consent preferences are stored for 12 months. After this period you will be asked to confirm your preferences again.
SECTION 07
MANAGING & DISABLING COOKIES
7.1 In addition to our cookie consent tool, you can control cookies directly through your browser settings. Most browsers allow you to view, block, or delete cookies. The table below provides links to cookie management instructions for the most common browsers:
7.2 You can also opt out of interest-based advertising by visiting youronlinechoices.com (for European visitors) or by using the Digital Advertising Alliance's opt-out tools.
PLEASE NOTE
Disabling essential cookies will prevent you from logging in and using the Bluemint platform. Disabling analytics or marketing cookies will not affect your ability to use the platform, but may mean we receive less information about how the site is being used.
SECTION 08
COOKIE RETENTION PERIODS
8.1 Cookies are either session cookies (deleted when you close your browser) or persistent cookies (remain on your device until they expire or you delete them). The retention period for each cookie is detailed in the tables in Section 3.
8.2 As a general guide:
- Session cookies - expire when you close your browser or end your session.
- Short-term persistent cookies (24 hours to 30 days) - used for authentication and short-lived preferences.
- Long-term persistent cookies (3 months to 2 years) - used for analytics, marketing, and consent preferences.
8.3 You can delete cookies from your device at any time through your browser settings, regardless of their set expiry date.
SECTION 09
CHANGES TO THIS POLICY
9.1 We may update this Cookie Policy from time to time as we add or remove cookies, change providers, or update our practices. The "last updated" date at the top of this page reflects when the policy was most recently revised.
9.2 Where changes are material - such as adding a new category of cookies or a new third-party provider - we will notify you via our cookie consent tool or by email.
9.3 We recommend reviewing this policy periodically, particularly if you have previously accepted or rejected certain cookie categories.
SECTION 10
CONTACT US
If you have any questions about this Cookie Policy or how we use cookies, please contact us:
COOKIE & PRIVACY ENQUIRIES
Bluemint Co Technologies Limited
Email: support@bluemintco.com
Post: P.O. Box 65613, Mairangi Bay 0754, Auckland, New Zealand
For general privacy concerns, please also refer to our Privacy Policy.
This Cookie Policy was last updated on 15 April 2025 and is effective from 20 March 2026.
